Terms & conditions

Terms and Conditions

Welcome to EasyGoDr, a doctor listing platform designed to provide a safe, reliable, and professional experience for both doctors and patients. By accessing or using our platform, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using the EasyGoDr website or services, you agree to be bound by these Terms and Conditions.

2. User Conduct

Users agree not to engage in any activity that disrupts, damages, or interferes with the proper functioning of the platform or its services.

3. Intellectual Property

All content, materials, and features available on the platform are protected by applicable intellectual property laws and may not be copied, reproduced, or distributed without permission.

4. Limitation of Liability

EasyGoDr shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the platform.

5. Indemnification

You agree to indemnify and hold EasyGoDr harmless from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

6. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

7. Doctor Responsibilities

Doctors using the platform must:

  • Provide accurate and verified information about qualifications and experience
  • Keep profiles updated, including contact details and availability
  • Avoid misrepresentation of credentials (violations may lead to removal)
  • Respond to patient inquiries professionally and promptly
  • Clearly communicate consultation fees before appointments
  • Honor scheduled appointments or provide prior notice for rescheduling
  • Maintain professional and ethical conduct at all times
  • Avoid discriminatory or unprofessional behavior
  • Not share login credentials with others
  • Comply with applicable medical laws and standards
  • Not provide medical advice beyond their area of expertise
  • Maintain confidentiality of patient information
  • Avoid referring patients to unauthorized third-party services
  • Follow platform cancellation and appointment policies
  • Respect platform branding and avoid unauthorized promotions

8. Platform Policies

  • The platform reserves the right to verify doctor credentials and request additional documentation
  • Accounts may be suspended or terminated for non-compliance or fraudulent activity
  • The platform may modify, remove, or edit content that violates these terms
  • Any attempt to bypass platform features for personal gain is strictly prohibited

9. Patient Guidelines

Patients using the platform must:

  • Provide accurate information when booking appointments
  • Respect doctors’ time and adhere to appointment schedules
  • Leave honest and genuine reviews
  • Avoid posting misleading or false information
  • Not be pressured into making decisions or leaving reviews

10. Reviews and Feedback

  • Doctors must not solicit fake or misleading reviews
  • Patients are encouraged to provide honest feedback
  • The platform reserves the right to moderate or remove inappropriate reviews

11. Privacy and Data Protection

All users must respect the privacy of others and comply with applicable data protection laws. Confidential patient information must not be shared without proper consent.

12. Dispute Resolution

The platform is not responsible for disputes between doctors and patients. All disputes must be handled according to the platform’s dispute resolution policies.

13. Modifications to Terms

EasyGoDr reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications.

14. Prohibited Activities

Users must not:

  • Engage in fraudulent activities
  • Share false or misleading information
  • Attempt to bypass platform systems
  • Use the platform for unauthorized advertising