Privacy policy

Welcome to EasyGoDr– Your Trusted Healthcare Connection!
At EasyGo, we’re committed to protecting the privacy and security of our community—doctors and patients alike. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. By using EasyGo, you agree to these practices. Take a moment to read how we handle your data!

1. What Information We Collect

We collect only what’s needed to make your experience smooth and personalized. Here’s what we gather:

  • Personal Details: Your name, email, phone number—and for doctors, professional credentials.
  • Payment Info: Securely processed details (like credit card numbers) for bookings or fees.
  • Appointment Details: Dates, times, and notes to manage your schedule.
  • Your Content: Reviews, messages, or files you upload (e.g., medical certificates).
  • Tech Insights: IP addresses, device info, and usage patterns via cookies to improve things.
  • Health Info: Limited data (like appointment reasons) shared with consent for care.

2. How We Use Your Info

Your data helps us run and improve EasyGo. Here’s how:

  • Seamless Services: Scheduling appointments, processing payments, and connecting doctors with patients.
  • Account Care: Verifying identities and keeping profiles accurate.
  • Support: Answering questions and fixing issues.
  • Improvement: Analyzing trends to enhance the platform.
  • Stay Connected: Sending reminders, updates, and policy changes.
  • Legal Duty: Meeting laws and medical standards in your area.

3. Keeping Your Data Safe

We take security seriously. Here’s how we protect you:

  • Secure Storage: Encrypted servers keep your data safe.
  • Limited Access: Only trusted staff see your info, under strict confidentiality.
  • Encryption: Payment and health data are secured in transit and at rest.
  • Regular Checks: We audit systems to spot and fix risks.
  • Smart Retention: We keep data only as long as needed, then delete or anonymize it.

4. Who We Share With

We share only when necessary, and with care:

  • Trusted Partners: Payment processors and storage providers help us operate (they’re bound to protect your data).
  • Doctors & Patients: Minimal info (like names or times) for appointments.
  • Legal Needs: We comply with laws or court orders if required.
  • No Selling: Your data isn’t sold—ever.

5. Your Rights, Your Control

You’ve got options with your info. Depending on your region, you can:

  • Access: See what data we have.
  • Correct: Fix anything incorrect.
  • Delete: Remove your account (with some legal limits).
  • Opt-Out: Skip promotional emails.
  • Consent: Say no to specific uses, like health data sharing.

6. Cookies & Tracking

We use cookies to improve your experience and track usage. Manage them in your browser—essential ones stay on for core features.

7. Third-Party Links

Our site may link to external pages (like payment gateways). We don’t control their privacy practices, so check their policies.

8. Updates to This Policy

We may adjust this policy as needed. For big changes, we’ll email you or post a notice. See the “Last Updated” date below!

9. Let’s Talk!

Questions or concerns? Contact us anytime:
📧 support@easygodr.com